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Reset two factor authentication (2FA)

Reset two factor authentication (2FA) for an admin.

Written by Debs

Should a user be unable to complete the two factor authentication (2FA) for any reason, the 2FA configuration for that user will need to be reset.

This action can only be completed by support, so please raise this via support and choose Get more help with the following details.

  • Which user needs to have their 2FA reset

  • Which company that user belongs to

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