The pension communication will not be sent if the employee has their pension status is set manually. Pension letters are only sent if the employee completes the Team Assessment performed by the Paycircle platform.
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This means a pension letter will only be sent to the employee if the system automatically enrolls them.
Will pension letters be sent if I manually update the status to Enrolled?
If I set employees as "enrolled" will the pension letters be sent?

Written by Debs
Updated over 6 months ago