Pensions and automatic enrolment
Set up and manage employee pensions
Set up a workplace pensionConfigure a workplace pension.
Add a default pension communications emailSend pension notifications to team members who haven’t supplied an email address.
Enable pension calculations for supplementary pay runsAutomate pensions on a supplementary pay run.
Edit pension group settings for an automated pensionChange the settings in an automated pension
Apportion employers' national insurance savings for pension contributionsSet up employers' NI savings on pension contributions
Pension provider does not support PAPDIS formatWhat can I do if my pension provider doesn't support PAPDIS?
How to troubleshoot a pension submission failureTroubleshoot pension submission failure.
Pension schemes
Set up and manage your pension schemes
Set workplace pension contribution ratesConfigure workplace pension contribution rates.
Set up a pension policy and contribution bandsConfigure a pension policy and contribution bands.
Set up a workplace pension without specifying a providerSet up a workplace pension without specifying a provider
Set up multiple workplace pensionsAdd further pension schemes
Set up a non-auto enrolment pensionConfigure a non-auto enrolment pension.
Authorise an automated pension schemeAuthorise an automated pension scheme
Change pension settingsChange pension settings for an automated pension
Turn the Direct Connection on or off for a pensionSwitch the Direct Connection on or off for a pension
Pension showing as 'Pending'The pension on our payroll company has been showing as 'pending' for longer than expected, and is blocking us running payroll.
Pension deleted or archived automatically by PaycircleA pension has been removed from an employee by Paycircle.
Will pension letters be sent if I manually update the status to Enrolled?If I set employees as "enrolled" will the pension letters be sent?
Pension unauthorised by PaycircleReasons why the pension was unauthorised
Report a salary sacrifice pension to a pension providerWhat percentages are reported to the pension provider on Salary Sacrifice?
Manage non-auto enrolment pension schemesManage employees / team members that need to be added or removed from a non-auto enrolment pension scheme.
Extend the postponement period for a team memberExtending the postponement period for a team member beyond three months.
Pension letters with ghost pension schemeAutomatic pension letters for employees in ghost pension.
Process pension on an additional postInclude employees in a pension on additional post.
Delay pension submissions for automated pensionsI would like to delay my automated pension from submitting when I run payroll.
Disregard the lower earnings limit (LEL) or upper earnings limit (UEL) for a pension schemeI would like to disregard the lower earnings limit (LEL) or upper earnings limit (UEL) for a pension scheme.
Postponement period overviewHow the postponement period works in Paycircle.
Set pension period alignment for a companyI would like to align pension dates for a company which is different to my pay period dates.
Apply an additional pension contribution for a periodHow to make a pension contribution in addition to an employees normal contribution.
Automatic enrolment
Manage employee auto-enrolments
Relief at source (RAS) not applying for a team memberRelief at source (RAS) is not applying to a team member and their EE pension contribution is higher than expected.
The workplace pension re-enrolment processRe-enrol for auto enrolment
Correct a re-enrolment or next re-enrolment dateCorrect a re-enrolment date entered by mistake.
Amend pension groups for automated pensionsChange group settings for automated pension schemes.
Pension pro-rata when an employee turns 22Pension pro-rate for employee turning 22.
NEST
Guidance for NEST pensions
NEST: Pension period dates reverting automaticallyWhat to do when your NEST pension dates are being automatically reset in Paycircle.
Troubleshoot a NEST pension submission failureGuidance on troubleshooting NEST pension submission failures.
NEST contributions stop immediately when a cease date is enteredContributions stop when a future cease date is added.
Pensionsync
Guidance for Pensionsync pensions
Troubleshoot a PensionSync submission failureIdentify and resolve issues causing PensionSync submissions to fail.
The People's Pension
Guidance for The People's Pensions
The People's Pension submission failing due to no submission in the previous periodUnable to submit to The People's Pension due to no submission in the previous period.
Unable to submit NIL submission to The People's PensionUnable to submit NIL submission to The People's Pension