If there is someone who’s not being paid for one or more pay periods, but it’s likely that they will be paid at some point again in the future, you can mark them as On hold.
Marking someone as On hold removes them from the payroll so that they are not included on any payroll submissions, however, they still remain employees on the company PAYE scheme. This means that, when they do need to be paid again, they do not need to be set up as a new starter.
It is important to note that the following schedules and changes will be deleted when a team member is placed On hold:
Sick pay
Maternity pay
Paternity pay
Repayment schedules (cycle to work, company loan, season ticket loan)
Childcare vouchers
Future changes
Mark team members as On Hold
To mark an employee as On hold, follow the steps below.
Click Team area.
Click the action cog ⚙️ on the relevant team member, then click Mark as ‘On hold'.
There may be situations where multiple team members are going On hold at the same time. To do this in bulk, follow the steps below.
Click Team then check the boxes again each of the team members.
Click the blue Actions menu, then click Mark as ‘On hold'.
You will then need to select whether they are On hold indefinitely, or for a certain number of periods. Once they are placed On hold, the team member or members will be removed from the Current period.
Filter the team for ‘On hold’ team members
If there is a large team, you can locate all On hold team members easily using the filter bar at the top of the Team page. To do this, follow the steps below.
Click Team then click Status.
Check the box for On hold.
Mark team members as Active on payroll
If you have put a team member On hold for a set number of periods, they will automatically become active again once all the periods have been run. If however, you have put them On hold indefinitely, you will need to manually set them as Active on payroll, as and when required.
When a team member needs to be reactivated for payroll, follow the steps below.
Click Team area.
Click the action cog ⚙️ on the relevant team member, then click Mark as active on payroll.
There may be situations where multiple team members are becoming active on payroll at the same time. To do this in bulk, follow the steps below.
Click Team then check the boxes again each of the team members.
Click the blue Actions menu, then click Mark as active on payroll.