Troubleshooting why a payroll submission has failed can sometimes be challenging, as complex error codes often provide a limited explanation of what went wrong.
Our AI-powered Payroll Failure translation addresses this, providing a clear explanation of what went wrong and how you can address it.
🤓 Tip: If preferred, you can still manually troubleshoot payroll submission failures.
How does it work?
If your submitted payroll fails, you will be presented with an error message and a reason code for the failure. Click Translate this error into readable format to generate an intelligent explanation of what went wrong. This includes:
What the error code means.
Who is affected.
What the issue is and what needs reviewing.
Additional guidance on the issue.
This explanation can address multiple error codes at once, providing a comprehensive explanation of what you need to do.
How can you help?
This feature is AI-powered, meaning that the more you use it, the more it learns. So it'll get even better at explaining and guiding you on addressing failed payrolls.
When you use the translation, you can provide feedback on how effective the translation was by clicking the Thumbs Up 👍 or Thumbs Down 👎. Providing this feedback improves the tool, making it more intelligent for future use.