Employees are eligible for SSP of up to 28 weeks if they are unable to work due to illness and their sickness lasts at least 4 consecutive days. SSP is paid from the first day they are absent due to sickness.
đNote: Qualifying days have been removed as of 6 April 2026.
The default deadline for reporting absence is seven days, but you can set your own. If the absence exceeds seven consecutive days, the employee needs to provide a fit note.
Frequent absences may be treated as linked periods if each lasts four or more days and theyâre no more than eight weeks apart.
Add an SSP schedule
To add an SSP schedule to an employee, follow the steps below.
Click Team, then select the relevant team member.
Click the Action cog âď¸ icon, then click Sick pay.
Select Standard, then enter the start and end dates.
By default, the SPP calculates based on the employee's work pattern. If this is incorrect, to override the work pattern, simply turn on the Override work pattern toggle, then select and clear the relevant days.
đNote: If you override the employee's work pattern, once the first SSP payment is made, you can't amend the work pattern.
Configure the schedule settings
Enter the gross pay amounts for the relevant periods.
đ¤Tip: If you've already processed the periods, the gross pay calculates automatically.â
Select whether to calculate the schedule on a period or weekly basis.
Enter the relevant number of waiting days, up to a maximum of three.
Select the relevant pro-rata method for the schedule:
Standard: Pro-rates their pay for the whole period based on days worked.
Period: Deduct the number of sick days from their pay for the period.
Manual: You alter their pay manually.
Click Next.
Check the summary
Before you move on, we recommend you check the breakdown of the schedule, including the start and end dates, pro-rata method, and the breakdown of payments.
If you need to make any changes, click Back then make the necessary amendments. Once you're happy the schedule is correct, click Save & finish.
View SSP
Once you've saved the SSP, to view it in the team member's profile, follow the steps below.
Click Team, then select the relevant team member.
Click the Schedules tab, then filter the Type to Sick pay.