We've introduced a company-level setting that allows you to define a default work pattern for SSP (Statutory Sick Pay) calculation specifically for paid hourly employees. This new functionality eliminates the need for manual configuration on each sickness record for hourly workers.
Important: This setting applies ONLY to team members on a paid hourly pay type. Other pay types (standard/non-standard, pay policy, net pay) will continue to use their existing work patterns.
Set up default work pattern
To configure your company's default work pattern for SSP calculation, follow the steps below.
Click Settings, then click Payroll settings.
Click Work patterns.
Locate the Default work pattern for SSP section.
Click Edit.
Use the Monday-Sunday calendar picker to select your default working days.
Click Save.
Import process
The sick pay schedule importer will automatically respect the company's default setting for paid hourly employees.
Manual override is no longer required during import for hourly workers.
The system applies your configured default work pattern automatically.
You can still manually adjust schedules after import if needed.
Key features
Automatic Application
Default pattern applies automatically to new sickness records for paid hourly employees.
No retrospective impact on existing sickness records.
Manual override capability preserved at the individual schedule level.
Data Migration
Existing companies are automatically defaulted to Monday-Friday working pattern.
You can modify this default at any time through company settings.
Changes only affect future sickness records.
Troubleshoot common issues
Default pattern not applying: Verify the employee is on a paid hourly pay type - other pay types use different work pattern logic.
Can't disable override toggle: This is expected behaviour for paid hourly employees - the toggle is automatically enabled, but days remain editable.
Existing records changed: The default pattern only applies to new sickness records created after the setting is configured.
Import not using default: Ensure employees in your import file are set to paid hourly pay type.